This Is What I Mean by Relevance

Happy 4th of July weekend to my American readers.  I had no intentions of posting today, or this weekend, however, the weather has changed and a picnic in the park  before fireworks (which Hanna has been SERIOUSLY looking forward to) has become a cook out on the (covered) front porch. :)

With that in mind I saw the ice cream maker buried in my cabinet and thought it would be fun to make some ice cream for tomorrow’s cookout.

I somewhere along the line lost the recipe book that came with the ice cream maker and so I of course went to my good friend the Big G for some answers.

I typed in

homemade ice cream recipes

because that’s what I’m looking for.

The very first site I came across in the Big G was ice-cream-recipes.com ~ sound promising, even though as  marketer I know those dashes in there probably mean it’s a site done by a marketer, and not someone who is completely in love with making ice cream… but we’ll see.

Ok so I was right… Here’s what I see when I get there. Remember… this is ME… as a CONSUMER looking for stuff.

Holy links batman.  Confusing and overwhelming to the eye is what I thought. I looked around a little and landed on the “top 10 ice cream” link in the box there. Thinking the site name is ice cream recipes ~ that will be the top 10 ice cream recipes. right?

Not so much. I got a bunch of words that didn’t say much. Chocolate ice cream is really yummy. You can eat it for a snack, even one scoop is good. BLECK.

So now my marketer hat was on, and I decided to really look around and see if I could find what I was looking for ~ BTW ~ the keyword “ice cream recipes” is NOT a buying keyword. Think about it… I’m not trying to buy anything I just want to make some ice cream for my BBQ.

I would almost think this site was set up as an adsense site ~ get paid for the clicks, but the ads aren’t even good, prominent, or relevant. :(

Within the fluffy paragraph there was a link for the word chocolate ~ so I thought that wold lead me to an actual chocolate ice cream recipe. NOPE.

Instead I get a history of chocolate.

COME ON!! I just want to make some chocolate ice cream. I don’t care that cocoa beans were used by the Mayan civilization to make hot frothy drinks. GIVE ME A RECIPE.

If I didn’t have my marketer hat on, I would have left this site long ago, but now I’m really curious how many things I’m going to have to click before I actually get to a recipe. :)

Ok, now in the navigation bar I see a “ice cream recipes” tab. It leads to a drop down menu, to a drop down menu, to a drop down menu that has out of the 9 links I can click 3 actual recipes.  (you know recipes 1, 2, and 3 ~ yes, that really encourages me to click! NOT.)

I finally click on chocolate ice cream recipe 1 and barely get a recipe.

It tells me the ingredients, then tells me to make a custard base, drop in the chocolate after it’s cool, and then stick it in your ice cream maker.

Really? wow.

Then the next 3 paragraphs on the page tell me different ways I can use chocolate ice cream, as well as the fact that it is Jackie Chan’s favorite flavor.

Who CARES!! I want a real recipe I can use today. I don’t care who else likes chocolate ice cream!!

That’s it. I’ve had it ~ I can’t believe I stayed this long. Now let’s see where else I can find an ice cream recipe.

Ahhh…this is better:

That’s what I’m talking about. Simple. Clean. Easy to find. Easy to use.  Each of those links leads to a complete, easy to understand ACTUAL recipe.

Ok ~ this is funny ~ my husband who is also looking for ice cream recipes and has no marketer brain in him, landed on the same site and was not equally as horrified as I was. He in fact, found a simple chocolate ice cream recipe (after 25 clicks).

Take Aways:

1. Be relevant. If people are coming to your site for recipes ~ give them recipes.

2. Less is often more. (a lesson I’ve learned quite well from the comments on the new design) (thank you all for your emails and comments) You don’t have to give people an entire history lesson about what they are looking for, just give them what they’re looking for.

3. Easy navigation makes it much easier to find what people are looking for. If they don’t find what they want on the page they land on, having easy navigation from page to page/topic to topic, will help people stay and look around for a while.

4. White space is nice. The front page of that site had really small font, tons of orange links, and hardly no white space. It makes for a site that is very hard to read. Hard to read sites, don’t get read.

At some point on that site I remember seeing that millions of people had been there. In fact, there’s a visible traffic counter on the site. I believe it. It’s number 1 in Google for homemade ice cream recipes. Now whether that traffic converts to anything resembling an income ~ that’s a whole other story.

Hope that gives you some food for thought when considering your site, how it works, how people feel when they get there, what you’re offering and if you really are giving that.

Me… I’m gonna go make some ice cream.  Thanks allrecipes.com :)

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Hmmm - this is certainly something to think about. It's a beginner's mistake I think to be all over the place! I bet I've done it before.

btw- love the redesign!

Thanks Jackie - it's one thing to have the concept explained, but something else entirely to see the example of what NOT to do.

Hey Jackie,

Funny, but true. While I blame the site for lack of focus, I also blame Google for forcing me to type in a half dozen combinations of words before I find what I am looking for. These darn Internets!

You couldn't find a more perfect example of choosing search engine navigation over human user navigation.....the totally wrong way to work it.

Wow Jackie you hit the nail right on the head. Yesterday I was searching for information about fireworks and parades in our area and the first four or five results I clicked on from the big G gave me everything but what I was searching for, very frustrating. All I wanted was to find out where the parades and fireworks were being held and all I seemed to get was marketers with something to sell.

Great post hope your fourth is great
Vern

Isn't it funny how we look at the world now that we have a little knowledge in the whole internet marketing arena? I am constantly having to write down ideas for keywords now wherever we go, whatever I see .... My husband laughs that I am a walking "keyword magnet"...lol. Happy 4th!!

Jane ~ MoneyMom

I never click on anything with excessive dashes in the domain. You should, as a marketer, know that the chance of finding something readable on the website is about 5%.

And that's being generous :-)

I visited the site. I think the welcome message was for keyword stuffing.

At least it is a PR5. Hmmm. Now where can I drop my link? Hehe. JK.

Fun post. Happy 4th of July to you.

WOW!!! You have hit the nail on the head. As someone who is visually impaired and working from a small screen laptop it is imperative that web pages are clean, streamlined and easy to navigate. I don't want to have to search and search for the information that I asked for in the first place. It should be on the first page or a link should be on the first page leading directly to it. I would have immediately clicked off of the first page above.

BTW, I love your new theme. Lots of white space and easy on the eyes. (Although I liked your old theme too)